From Hardly Working to FULLY BOOKED

When I was a little girl, I remember being so excited to get a brand-new calendar. I'm talking about those cute little wallet-size, pocket calendars and I would ABSOLUTELY fill it with things to do.

It brought me so much joy to have something planned for each and every day…and maybe that was foreshadowing what was to come with being a busy hairstylist.

I mean, how often do you look at your schedule and have so much joy when it's booked when every time slot is taken?

I think we work so hard to build our clientele and there's this moment of comfortability when we have a pretty solid schedule and we stop trying so hard to get new business. And that’s ok when you get to a certain level. 

But what if you’re in the season of building?

What if you are generating new business but are having a hard time RETAINING that business and getting repeat clients?

Try implementing these TWO things:

#1 Only open your schedule 6-8 weeks at a time - this not only gives you control of your schedule but allows you to create demand around your availability

#2 Book your client's NEXT appointment BEFORE you take their payment for services

Doing just these two things alone will DRASTICALLY improve your retention rate! 

You might also consider taking a step back and re-evaluating the overall client experience. 

(Download this FREE Audio Series: The Client Experience Project to see how you can add value and get ideas directly from clients' points of view! It’s a must-have, honestly)

Creating a strategy and systems around client retention is the magic in your business. 

I absolutely grew up and LOVED seeing all my clients on my schedule. What an incredible honor for people to choose to do business with you! 

If you want a more personalized approach to your business, and a strong strategy to help you grow and create the business of your dreams, let’s get together for a FREE 30 Minute Mentor Session and bring it all to life! 

Click here to reserve your seat!

My prayer for you is that your clients will see how valuable you are and be enthusiastic about pre-booking each and every appointment in advance!

Xo, 

Mandy